FAQ

Banner Image

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Standard delivery usually takes around 5-7 working days.
Europe Nicotine Pouches Delivery usually takes around 1-5 working days.

If your order has not arrived after 10 days, please contact us and we will take a closer look at the details.

Sometimes due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping on large domestic orders. Check the shopping cart to see the current offer on free shipping or contact us

Do you ship internationally?
Yes, we ship our products worldwide.

Partners With: DHL - UPS - FEDEX - POSTNORD

Please note that free shipping does not apply to international orders and that shipping rates may vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Warranty

Our warranty policy
Products must be handled with care.
Always guarantees fresh originals from a Swedish supplier

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Returns & Refunds

No

Orders / shipments cannot be returned due to the sensitivity of the products and that returned products cannot be resold.

In some countries, nicotine pouches or vape products are prohibited. If you place an order from a country where these products are banned, there is a high likelihood that the shipment will either be destroyed by customs or returned to us. Even if the products are returned to us, no refund will be issued. This is because returned items are classified as products affecting human health, and our company is obligated to destroy them upon return.
By placing your order, you acknowledged and agreed to these terms.

No returns

No refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at Wp: Coming soon